Privacy Notice

Who we are

Harsh Lal operates tachIQ and is the data controller for the personal data described here. Contact us at hlal8483@gmail.com about anything in this notice.

What we collect and why

• Account data — name, email address, login credentials and account role. Used to create and secure your account. Legal basis: performance of our contract with you.
• Player profile data — age, country, club, position, biography, attribute ratings, avatar and uploaded skill reels. Published so scouts can discover you. Legal basis: contract performance and your consent to publish.
• Scouting activity — watchlists, scouting reports and offers you send or receive. Used to provide the scouting features. Legal basis: contract performance.
• Support messages — the content of emails and reports you send us. Used to answer you. Legal basis: legitimate interests.
• Usage and device data — pages viewed, actions taken, device identifiers, IP address, log data. Used for security, fraud prevention and improving the product. Legal basis: legitimate interests.
• Order data — a record of which paid actions you took and their status. Card details are never seen or stored by us. Legal basis: contract performance and legal obligation.

Who we share data with

• Other users — a player's public profile and reels are visible to scouts; an offer you send is visible to its recipient. Scouting reports stay private to their author.
• Service providers — hosting, database, storage, email and analytics providers acting as our processors.
• Paddle — our Merchant of Record, for the sale of our services, payments, invoicing, subscription management and tax compliance.
• Professional advisers — legal and accounting advisers where necessary.
• Authorities — where required by law or to protect the safety of users, including safeguarding concerns about young players.

International transfers

Our providers may process data outside the UK and EEA. Where that happens we rely on adequacy decisions or Standard Contractual Clauses with appropriate safeguards.

Retention

We keep account and profile data while your account is active and for up to 12 months after closure, so you can reactivate. Transaction records are kept for as long as tax law requires (typically 6–7 years). Everything else is deleted or anonymised when it is no longer needed.

Your rights

Depending on where you live you may have the right to access, correct, delete, restrict or port your data, to object to processing based on legitimate interests, and to withdraw consent at any time. Email hlal8483@gmail.com and we will respond within one month. If you are in the UK or EEA you can also complain to your local supervisory authority.

Security

We use appropriate technical and organisational measures, including encryption in transit, row-level access controls on our database, private storage for uploaded video and restricted staff access.

Cookies

We use essential cookies and local storage to keep you signed in and to keep the app working securely; these cannot be turned off. We do not use advertising cookies. Any analytics we run is limited to aggregate product usage, and you can block cookies in your browser settings, though parts of the app may then stop working.